Reliability @Scale 2022
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Service Incident Deep Dive: Technical Overview & Learnings

This talk will provide a technical overview of a service incident on the Akamai platform in July 2021 which, despite layers of safety technologies, nevertheless impacted some of Akamai’s customers. In addition to exploring the technical underpinnings of the incident, there will be discussion of lessons learned and actions taken to broadly reduce the risk of recurrence.

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