When we build systems, we want to build great systems. Great products and systems are respectful, treating both their users and other affected parties with care, concern, and consideration for their needs and feelings. Doing this at scale means that human needs and feelings are also at scale. We must consider the diversity of human experience — and the diversity of human vulnerability — as part of building a great product. Privacy, security, and anti-abuse are all key to building with respect, but at the core, what we need is understanding of humans and the societies they build.
In her keynote, Lea Kissner, shares tools and examples of how to build great products by building respect into them at every step.